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Welcome to Boutique Mix!
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Return Policy
 
We want you to love your fabulous items, but if for any reason you need to return (for a refund) or exchange any of the items you purchase, please read our policies carefully.
Return policy for full refund
To qualify for a full refund, all merchandise must be returned to Boutique Mix within 7 days (from the date of purchase) and must be in its original shipping condition (i.e., must not be altered, worned, washed) with all original tags attached..

Upon receipt of your return package within the applicable 7 day period, Boutique Mix will process your refund in the original form of payment within 7 business days. Boutique Mix will notifiy you via your chosen form of communication (email/phone) when the refund is complete.
Return policy for store credit
All returns after the applicable 7 day period, but within 10 days will be issued store credit only. Store credit remains valid for 90 days from the date of issuance.

Please note the size of jewelry/clothing/shoes when shopping for these items, as returns for size will not be accepted where the size is listed in the product descriptions. (e.g., Iris Design Bracelets).
Exchange Policy
To qualify for a an exchange, all merchandise must be returned to Boutique Mix within 10 days (from the date of purchase) and must be in its original shipping condition (i.e., must not be altered, worned, washed) with all original tags attached.

Upon receipt of your return package within the applicable 10 day period, Boutique Mix will process your exchange and notify you upon shipment. If an item is out of stock or backordered, Boutique Mix will notify you.

Boutique Mix reserves the right to deny exchanges on returned items that do not meet our return policy requirements.

Sale items/Shipping and handling fees/Restocking fees
All Sales are FINAL.
Boutique Mix does NOT accept returns on any sale items.
Shipping/Handling charges are not refundable and will be subtracted from refund payments and store credit issued.

Please check your merchandise immediately upon receipt for any damages or incorrect shipments. If you receive a damaged or mis-shipped item, you must notify Boutique Mix within 3 days of your receipt to be eliible for refunds/exchanges/store credit.

For all returns/exchanges/store credit, please contact Boutique Mix at info@boutiquemix.com to obtain the shipping return address. Package and ship the the item (in its original condition) and original invoice to the Boutique Mix shipping return address.

Bouitque Mix does not accept responsibility for packages shipped by others. We advise that you insure and track your shipment in the event it is damaged or misplaced.

There is a $1 restocking fee for all returned items. This amount will be subtracted from any refunds or store credit issued.